Waukesha Public Library is committed to fiscal responsibility and ensuring sustainable services for all patrons. In response to the growing demand for digital materials both at our library and throughout the library system, we have conducted a comprehensive review of digital borrowing trends and performed a budget analysis. 

We are focusing our funding on the continued development of our robust digital collections within the Libby app, which includes access to digital books, audiobooks, and magazines. The hoopla service was discontinued on November 13, 2025. 

It was determined that hoopla’s pay-per-checkout model has become unsustainable, consuming a disproportionate share of resources while serving a limited percentage of patrons. By focusing on the Libby app, we aim to continue delivering high-quality digital content effectively to a wider audience without compromising the sustainability of our library’s resources. 

We appreciate your understanding and want to assure you that our commitment to providing excellent digital services remains a priority. We encourage patrons to explore ebooks, audiobooks, and magazines through the Libby app. Additionally, patrons are invited to explore other digital resources available with your CAFÉ library card. 

For any questions or assistance in accessing our digital resources, please do not hesitate to contact us.