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INFORMATION TECHNOLOGY TECHNICIAN II - LIBRARY TECHNOLOGY DEPARTMENT
Bring your tech expertise when you apply for this Technician II position within the Library’s Technology department. The Library is looking for a candidate who works well with all kinds of people and understands the transformative value of a library to its community. The Library’s Service Values guide our work and our commitment to serve everyone.
The Library offers an inclusive work environment and a competitive salary. The 2021 salary range is $25.84 per hour to a maximum of $34.88 per hour achieved through merit increases.
EXAMPLES OF ESSENTIAL DUTIES:
The Library seeks a self-motivated, public-service oriented and supportive employee to work in the Library’s Technology Department who will:
- perform complex technical tasks to ensure continued operation of all Library computer equipment, including PCs, notebooks, printers, scanners, copiers and other peripheral devices;
- provide support, maintenance and replacement for all equipment;
- install, configure and troubleshoot software applications;
- provide assistance with technology setup and take down for meetings and programming for both internal library use and public events;
- provide on-site and telephone based technical support for all workstations, terminals and peripheral devices;
- provide training, support and general supervision on the appropriate use of computer equipment to all library users, as needed.
- Schedule may include evening and weekend hours.
Graduation from an accredited college or university with an Associate’s Degree and major coursework in computer operations, and at least 1–3 years of related experience, with some public library experience preferred; or any equivalent combination of training and experience which provides the following knowledge, ability and skills:
- Proficiency in the operation and repair of computer hardware and software, including peripheral devices and equipment as well as network operating and communications systems.
- Knowledge of current security methods and procedures used to protect computer systems and data, along with regulations regarding the proper disposal of computers and other equipment.
- Ability to work independently, with minimal supervision, multitasking and prioritizing workload.
- Ability to analyze problems, troubleshoot and implement solutions.
- Ability to identify and recommend necessary policy and procedure changes to eliminate or reduce the risk of hardware, software and data loss.
- Ability to establish and maintain effective working relationships with supervisors, coworkers and the public.
Online application is available on the City of Waukesha's website: https://www.governmentjobs.com/careers/waukesha
In addition to the online application, please attach a résumé and cover letter addressed to Bruce Gay, Library Director.
Deadline to apply: 4:30 p.m. Friday, April 30, 2021
Miscellaneous Employment Information
Please note that the Library does not maintain a resume file or applicant list and can only accept employment applications when a position has been approved and posted.
The Waukesha Public Library is an Equal Opportunity/Affirmative Action employer.