Services_Ask a Librarian

Ask a Librarian

Our staff will be happy to help you locate materials, look up information, show you how to use the library catalog, familiarize you with our electronic resources, provide reading suggestions, and explain library policies and procedures. Please stop by our first-floor Reference desk or the second-floor Children's desk. Librarians are available during regular hours of operation.

Call us

To ask reference questions by telephone, please call the Reference Desk at 262-524-3682, or the Children's Department at 262-524-3692.

Email us

The library's e-mail service provides information about library policies and procedures, as well as answers to brief reference questions and requests for specific items. We will provide an initial response within 24 hours, Monday through Friday, and on weekends as possible. Due to the large volume of questions received, priority will be given to citizens residing in Waukesha County, Wisconsin, but we typically answer all requests within a few days at the most. Please use our Adult Services Ask a Librarian form for questions. Questions pertaining to Children's Services or our Children's collection should use the Children's Services Ask a Librarian form.

If e-mailing an interlibrary loan or reserve request, please include your full name and library card number to expedite the request.